However, depending on the setting changes, the device may have to restart. By default, Poly and Yealink devices are configured to receive the new provisioning without restarting the device. Note: Make sure to re-sync the device after making changes. Remove: Remove the device from Zoom Phone.Note: This option only appears if the phone is unassigned. Set up as Common Area Phone: Convert an unassigned phone to a common area phone.You can also follow our provisioning guide. Provision: Display instructions for provisioning.If you provisioned the phone and it's currently functioning, you will see an Online status. Status: Displays the provisioning status of the device.The template will still be available to assign. Unbind: Remove the template from the phone.Edit: Assign a different template to the phone.Bind (only visible if you don't have a template assigned): Assign a provision template to the phone.Provision Template: Displays the provision template if you assigned one to the supported phone.Network Switch: If you enabled nomadic emergency services and personal location, this section displays the MAC address and port label for your network switch (if applicable).Note: If you're using a wireless phone, make sure to enter the wired MAC address, not the wireless MAC address. If you haven't provisioned the phone, click Edit to change the MAC address. MAC Address: Displays the 12-digit MAC address of the device.See the certified phone hardware page for latest supported firmware versions. Dashes are displayed if the device isn't provisioned or doesn’t support firmware version sharing. Firmware Version: Displays the installed firmware version of the device.Device Type: Displays the device's brand and model.Note: If you enabled nomadic emergency services and personal location, this section will also display the public IP address of the device. IP Address: Displays the private IP addresses of the device.Emergency Address: If you enabled nomadic emergency services, this section displays detected emergency address of the device.Note: If the device supports multiple phone users, you can assign more than one phone user. If the phone isn't assigned, click Assign to assign it. To reassign the device, click the cross mark then click Assign. Assigned To: Displays the phone user the device is assigned to (if applicable).To change the site, you need to move the associated phone user to another site. This is automatically populated with the associated phone user's site. Site (only visible if you have multiple sites): Displays the site that the device belongs to.Display name: Click Rename next to the display name to change it.Click the display name of the phone or device you want to edit.In the navigation menu, click Phone System Management then Phones & Devices.You can re-assigned the device or unbind it so that it isn't assigned to anyone. Zoom Phone device added and provisionedįollow these steps if you want to edit an existing device you've added.Prerequisites for changing phone or device settings You can also change account-level settings for phones and devices. After adding and provisioning a phone or device, admins can provision can change its settings in the web portal.
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